The Help Center

We’ve put together a collection of help videos to address the most common questions in getting set up with Hyperluxe Gaming and in particular, Season 0. If you are unable to find an answer to your question, please hit us up on  Discord at https://discord.gg/hyperluxe

How do I set my region?

Setting a Region is very important. All tournaments on Hyperluxe will have Region based tournaments. You want to make sure you can compete in the event without any disqualification. 

Follow these steps to access all your Fiance information

1. Clicking the three dots at the top right of your Lobby page

2. Click “ My Account”

3. Click “Personal Information:

4. Scroll down, you will see “Region” set your region to your specific location.

Regions that are accepted on the Website to compete in tournaments and receive a payout

1. North America East

2. North America Central

3. North America West

4. Europe

5. Asia

6. Middle East

7. Oceania

 

How do I create a team?

  1. Teams are needed to compete on Hyperluxe, completing these steps you will have full access to compete with your other teammates! 
  2. Follow these steps to set up Teams.
  1. 1. On your lobby screen Click the 3 dots in the top right corner
  2. 2. Click “My Account”
  3. 3. Click “My Teams”
  4. 4. Click “Create New Team”
  5. 5. Create a Team Name.
  6. 6. Upload your team logo “1290 px X 600 px”
  7. 7. Once the Team is created you can Invite Members with your Unique Team Invite Link.
  8. 8. Make sure your teammates have accepted your team invite before signing up for tournaments. If this step is missed you will not show up as registered for any events that require team mates. 
  9. If you have any Questions please contact us at https://www.hyperluxe.gg/contact/

How do I change my profile information?

How do I set my gamertag

Having correct Gamertags and Gaming accounts are critical to making sure other players can invite you in a timely manner. Here is how you add new gamertags for different games and Delete current ones. 

Follow these steps to start signing up for events.

  1. On your lobby screen Click the 3 dots in the top right corner
  2. Click “My Account”
  3. Click “Gamertag”
  4. Under “titles” Select the Game you Compete in
  5. Add your gamertag for that “specific game”
  6. Typed it in wrong? Scroll down, and chick the trash can Icon to delete it and repeat steps 4-5 again. 
  7. If you have any Questions please contact us at https://www.hyperluxe.gg/contact/ 
  8. Discord: Discord.gg/Hyperluxe  

How do I update my social media handles

Social Media on your page is Important, it’s a form of advertising for yourself. So let’s add it to your profile.

Follow these steps to add Social Media to your profile.

1. On your lobby screen Click the 3 dots in the top right corner

2. Click “My Account”

3. Click “Social Handles”

4. Add 10 of your Social Media handles.

5. Click  “save”

If you have any Questions please contact us at https://www.hyperluxe.gg/contact/ 

Discord: Discord.gg/Hyperluxe  

Social media and streaming requirements for tournaments

Every tournament is different on Hyperluxe, understanding the rules in key to not being disqualified! Some tournaments will require you to stream, and have all your social media in your profile. This will help the person hosting the tournament find your content faster. 

Here are the steps on how to set up Social media, and your contact information for streaming software! 

1. On your lobby page at the top right corner click the three dots

2. Click “My Account”

3. Click “Social Handles”

4. Fill in all information so players, and the person hosting the event can find you seamlessly. 

5. Click “save”

If you have any Questions please contact us at https://www.hyperluxe.gg/contact/ 

Discord: Discord.gg/Hyperluxe

How do I set my console and game preferences?

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